Super Maid Cleaning Service

Welcome,

Supermaid has been serving our customers for over 9 years.

We believe that exceptional service and attention to our customers needs separates us from the rest. We don't believe however, that great service should cost more. At Supermaid small details like hand cleaning floors and changing linens is always included. We even take out the trash when we leave..

We invite you to explore our website and discover why we feel that Supermaid is the best choice for your family.

Thank You for Choosing Supermaid.

Services We Provide:

· Weekly and Bi-Weekly Residential Service
· One Time Special Cleanings (Spring, Windows, Party,Etc)
· Move-Out / Move-In Cleaning
· Move-Out / Move-In Cleaning
· Real Estate Sale Cleaning
· New Construction Clean-up and Preparation

Included with Regular Cleaning Service:

· Clean and Sanitize all Kitchen Sinks and Countertops
· Clean Outside Appliances
· Clean Inside of Microwave
· Sweep and Hand Wash all Hardwood Floors
· Disinfect Kitchen and Bathroom Floors
· Clean and Disinfect Bathroom Showers, Tubs, Toilets and Sinks
· Clean Ceiling Fans and Baseboards
· Dust Windowsills, Ledges, Mini-Blinds, Pictures and Electronics
· Clean Television and Computer Screens
· Polish / Dust all Furniture
· Inspect / Clean Doors and Switch plates
· Vacuum all Carpeted Floors including Stairs
· Spot Check and Clean Glass Doors
· Clean all Mirrors
· Remove all Cobwebs
· Change Linens and Towels
· Remove Trash and Replace Bags

Optional Services:

· Sameday Service +$25
· Wash / Put away Dishes +$15
· Clean Refrigerator and Ovens +$20 each
· Laundry Service (Clean and Fold) +$15 per load
· Clean Finished Basement Starting at $20
· Carpet Cleaning Starting at $95
· Clean Windows on inside and outside call for estimate

Spring Cleaning Includes:

· Standard Cleaning Service
· Move and Clean under / behind Light Furniture
· Inside Window Cleaning (Exterior Optional)
· Carpet Deodorizer
· Clean Refrigerator and Ovens

Extra Services:

Re-Caulking around the bathtub $40.00 for the first, $30.00 each additional.
Re-Caulking around the toilet $20.00 each.

Detail cleaning of the high chandeliers. $60.00 first and $30.00 for each additional. Our technicians can replace the bulbs for you as well.

Patching wall holes $35.00 first, $15.00 second and $5.00 each additional

Fixing scratches on stainless steal appliances:

· Stainless steel kitchen sinks -complete refinish $99.00.
· Stainless steel microwave scratches $35.00.
· Stainless steal refrigerator scratches $45.00.
· Stainless steal stove scratches - start at $35.00 - $150.00

Waxing vinyl floors - starts at $150.00

24-hour snow removal - starts at $40.00 for driveway and side walks (we will be there within 6 hours).

Frequently Asked Questions:

What services do you provide?

At Supermaid we believe that it is the little "extras" that keep our customers coming back. Compare our basic service to the rest and we think you will agree that Supermaid is the best choice for your family.
For a complete list of services please click the link below.

At what times can I schedule service?

Supermaid offers weekly and bi-weekly service for you family. Normal hours are Monday thry Saturday from 6am to 6pm. Sameday service is also available; call to schedule. Cleaning teams are scheduled in the morning and afternoon blocks. We will make every attempt to provide you with consistent times to meet your scheduling needs.

Do I need to be home?

No, most of our customers are not home during scheduled appointments. We will consult you privately about home entry options. In addition, the Supermaid Report Card guarantees communication between you and your staff without your presence being required. One more way Supermaid strives for your satisfaction.

I am very happy with the people who are doing my home.
Will they always be the same?

We understand the importance of being comfortable with who you have in your home. Because of this we will make every effort to provide consistency in your staff. If you need to make a change, (or give a compliment!) please call.

What forms of payment do you accept?

Cash, Check, Visa, Master Card, Discover. Payments are due at time of service for residential.

What do I do if something is damaged?

Unfortunately in life accidents happen. Your staff is trained to immediately document and report the incident so that we may rectify the situation as soon as possible. Before the staff leaves, you will be contacted by Supermaid to address the issue and an accident report will be left at the home. Supermaid is fully insured and all employees are bonded.

What about pets?

We love pets! Sometimes, however, they don't feel the same way. If you feel there will be an issue, we would appreciate temporary arrangements (bedroom, garage, kennel) while your staff is in your home. At least until we get to know each other. Here boy!

Rates:

Supermaid prides itself on having the most competitive rates for the service in the area. Althrough rates will vary by individual home (size, bathrooms, etc.) a guideline is given below. In addition, ask about the Supermaid Discount Card and Referal Program for additional savings.

Rates based on Bi-weekly service. Rate may be lower or higher based on frequency and location of service.

Home Type

Condo/Apt
House
House
House
House

Bedrooms

2
2
3
4
4+

Bathrooms

1
2
2
3
4+

Rates

$65
$70
$80
$85
from $95

Compare:

Our Teams:

Team 2: Wendy and Odilia are one of our best teams.

Team 4: Lucia is our supervisor responsible for hiring and training our employees. Her passenger usually is somebody being trained.

Team 6: Bertha and Nancy from Berwyn, this team is one of the oldest teams.

Team 7: Maritza and Gema.

Team 10: Erika and Karime - two sisters - one of our beset and fastest team.

Team 11: Maria and Angelina - 2nd oldest team that is servicing Supermaid clients for over 2 years.

Team 12: Sofia and Cristina - daughter and mother. One of our weekend teams that services our customers on Saturdays and Sundays only.

Team 14: Magdalena and Maria - very detailed and very reliable team.

Team 18: Leticia and Mari Cruz - one of our best, sweet ladies with the big smile.

Team 19: This is our oldest polish team. Karina and Danuta. They are with Supermaid since middle of 2006

Team 20: Carmen (Mili) - our 1st supervisor in charge of quality, customers needs, training and hiring.

Gift Packages:

Valentine's Day Packages

Package #1: Includes a 20 red roses mixed with 10 red tulips and 10 pink tulips in a glass cylinder vase with a pink satin ribbon. Six fresh, big chocolate covered strawberries in a box. Korbel Champagne in a bucket with 2 glasses on the tray. Beautiful display of rose petals spread over the bed and the floor leading to the bathroom tub. Spa products, 3 candle lights filled with rose pedals. Order cleaning service of your home at additional discounted flat rate of $60.00. Price of this package - $349.00 excluding cleaning service. Satisfaction Guaranteed!!!

Package #2: Mix of 30 roses in shades of pink, red and white in a silver vase. Six fresh, big chocolate covered strawberries in a box. Korbel Champagne in a bucket with 2 glasses on the tray. Beautiful display of rose petals spread over the bed. Two candle lights filled with rose pedals. Order cleaning service of your home at additional discounted flat rate of $60.00. Price of this package - $299.00 excluding cleaning service. Satisfaction Guaranteed!!!

Package #3: The bright bouquet of 10 premium red tulips in a red vase. Big chocolate covered strawberries in a box. Korbel Champagne in a bucket with 2 glasses on the tray. Beautiful display of rose petals spread over the bed. Order cleaning service of your home at additional discounted flat rate of $60.00. Price of this package - $239.00 excluding cleaning service. Satisfaction Guaranteed!!!

Package #4: Ten romantic red Tulips arranged in a clear glass vase. Big chocolate covered strawberries in a box. Korbel Champagne in a bucket with 2 glasses on the tray. Order cleaning service of your home at additional discounted flat rate of $60.00. Price of this package - $199.00 excluding cleaning service. Satisfaction Guaranteed!!!

Package #5: Custom design your package.

20 red roses mixed with 10 red tulips and 10 pink tulips in a glass cylinder vase with a pink satin ribbon.
Price - $145.00

Mix of 30 roses in shades of pink, red and white in a silver vase. Price - $135.00

The bright bouquet of 10 premium red tulips in a red vase.
Price - $95.00

Ten romantic red Tulips arranged in a clear glass vase.
Price - $95.00

Six fresh, big chocolate covered strawberries in a box.
Price - $45.00

Korbel Champagne in a bucket with 2 glasses on the tray.
Price - $80.00

Stress reliefe body wash, body lotion and oil with cooling eye mask.
Price - $60.00

Candle light filled with rose pedals.
Price - $20.00

Beautiful display of rose petals spread over the bed and the floor leading to the bathroom tub.
Price - $30.00

How to order: Call our service (866) 624-3123. Tell us your package choice, schedule the delivery, setup time and date. Our designer will deliver the gift to your home and will set it up as seen on the pictures above. Setup time will take about 30 minutes. Note that you must order at least by 7pm day before. Provide us with Visa, MC, or Discover card number and expiration date. If you won't be home at the time of delivery you can instruct us how to enter your home. For example: Leave a hidden key, provide us with a garage code or leave the door unlocked. Gift setup and delivery is included in a price of a package.

Thoughts From the Owner:

As our economy struggles we will use this time to reshape our business and improve service quality as well as add many new services which will help keep your home in tip top shape. Every month our technician will update our website on the first Monday of the month. Please be sure to visit our website regularly to read more about our new services, prices an more about our financials and our future plans.

As of January 2, 2009 I personally started inspecting the quality of the jobs my supermaids do. On those visits I'm looking forward to meet you and discussing items for improvements on your regular visits. I strongly believe that my visits will improve our quality and allow me to find out more about your expectations from Supermaids.

Referalls:

If you would like to post a referral or make comments about our teams please send comments to our email: services@supermaid.com